Even before Baird Center construction was complete, its potential was apparent to some of the country’s best meeting planners.
That’s according to Erica Miller, Director of Events for Connect Marketplace, who had never visited Milwaukee before. The annual meeting draws over 1,000 event planners alongside a countrywide array of convention and visitor bureaus.
The 2025 edition found its way to Milwaukee last August. That coincided with Connect Marketplace seeking a new vision for its event. Organizers wanted it to look, act and feel different and offer new programming like a closing night concert featuring rapper Lil Jon.
What better place to do this than a convention center in the midst of an exciting new era itself.
“When we walked into the ballroom and exhibition hall, it felt like we could do whatever we wanted,” Miller said. “We had that option because they were designed to have so many options. We didn’t feel restricted. Seeing how it came to life, the event turned out even better than we thought possible.”
While the Baird Ballroom and exhibition space easily housed the various setups, some two-stories tall, for the tourism bureaus, Miller also praised the many features that made Baird Center feel different than other convention centers around the country.
Specifically, she highlighted the natural light the building offers just steps away from the action, the We Energies Foundation Art Collection that makes the venue feel unlike a traditional convention center and the Baird Sky View Terrace with fresh air and stunning views of the Milwaukee skyline.
Plus, Miller also lauded Baird Center staff, both front and back of the house, for executing the event.
“The hospitality from everyone at Baird Center is what we really miss,” Miller said. “Everywhere we go now, they have to live up to that Milwaukee experience. It’s not my call, but I hope we go back there.”
Miller said leads and requests for proposals are still coming in to Visit Milwaukee because the city hosted Connect Marketplace last year.
Baird Center will play host to similar large-scale event planner and association conventions in the coming years, including Expo Expo in 2026 and the sports industry event TEAMS in 2027.
“These events have a big impact on bringing future events to host cities, and feedback showed us that everyone walked away learning something new about Milwaukee and they could see hosting a potential meeting there,” Miller said. “If you haven’t been to Milwaukee in a while, you’re going to be pleasantly surprised.”